I have a website / social media profile, but it doesn’t take bookings

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Hi, and welcome to #4 in a series looking at the most common business needs for which wellness professionals join Keia. Each post contains clear examples of how to quickly establish a working solution.

  1. I want to go part time without leaving my job / studies
  2. I’m about to start a business / go private, and want all the help I can get
  3. I already run a business, and use a paper diary
  4. I have a website / social media profile, but it doesn’t take bookings
  5. I’m not happy with my setup but don’t have time for a new one
  6. I’m happy with my setup and just want to reduce the cost of taking card payments
  7. I’m happy with my setup and just want new clients

Why so many pro’s soon change their mind

Many wellness practitioners sign up to Keia at first just looking to add booking functionality to their website or social media profile. Nothing more, nothing less.

This in itself is easily done (see ‘Adding booking functionality‘ below), usually without needing a developer to add expensive code.

What they then find – as you could soon be doing too – is that the host of free features included with every subscription are fantastically helpful at saving time, saving money, or building your brand & client base.

Quite unbelievably, this includes new clients at no extra cost.

It’s entirely up to you which features to take advantage of, and the second half of this post is dedicated to other ways in which Keia can power up your business.

It’s no coincidence that the vast majority of wellness professionals who join Keia are still with us, twelve months after signing.


Adding booking functionality

Booking functionality should be so much more than just making your diary available to potential clients, and taking payment.

As soon as an appointment is confirmed on Keia, the following immediately get to work, so you don’t have to:

  • Receipt and appointment details emailed to the client, and saved to your personal secure online archive
  • Email and text alerts sent to you, if the client self-books
  • Reminder SMS sent to the client one week before the appointment, then again one day before
  • Client records securely updated, including any notes you’ve added.
  • Transaction report updated – always know where you’re up to, to the penny

Remarkably, all these features can be integrated with any website or social media profile in just two steps – if you’re able to add links yourself, then no need to even get a developer involved!

Step 1. Set up your Keia profile

Register then complete the Welcome Tour to set up your profile. No card details are required, and there is no commitment to continue beyond the trial. Just hit the green button below and you’re away!

Step 2a. Add URL to your website as a ‘BOOK NOW’ button

Step 2b. Add URL to your social media post / email / SMS / anywhere that accepts links

Screengrab below… Once you have registered, log in, select ‘Profile Manager’, then select ‘EDIT COMPANY DETAILS’



Screengrab below… Click on the icon marked by the blue arrow, to copy the URL. This is what your website’s BOOK NOW button should link to.

Or simply paste it into any social media, SMS, email… anything that accepts links, and you’ve just added a one click bridge to your booking page.

In this example the booking URL is https://keiaportal.com/profile/this-can-be-anything-you-want/book



Live example (website)

Screengrab below… the website for Basement 55 Therapies. Clicking on ‘BOOK NOW’ takes the user to Basement 55’s booking page on Keia (second screengrab).

These screenshots are from a laptop, however Keia is built with responsive design technology meaning it works equally well on tablet or mobile



Live example (Facebook)



Live example (SMS / text)


Power up your business

Professional booking functionality is just one of many ways in which Keia can power up your business today (everything is included with your subscription). Other include:

  • Free listing on MarketPlace
  • Saving money with every card transaction
  • Business and training resources
  • Rapid response live support

Free listing on MarketPlace

Often described as the Just Eat of wellness, Keia MarketPlace is the most extensive of its kind, bringing together 28 wellness areas from acupuncture to yoga.

Your subscription includes an optional free listing (subject to completing all 5 steps of the Welcome Tour), with no charge for new clients.

Save money on card payments

KeiaPay costs just 1.0% to process a card payment – a third of what many leading providers charge – with no monthly standing charge.

Professionals often save more from the lower merchant fees than the cost of their Keia subscription.

Business and training resources

Subscribers have access to the same assets used to provide business training to students on more than 50 VTCT courses every year, just before they complete their vocational training and start their professional careers.

Professional resources include return on investment calculators, and marketing campaign videos and templates, prepared by marketing specialists with decades of experience in building profitable brands.

Rapid response live support

Our Customer Success team have but one objective, and that’s to support your professional growth and development. Contact them at any time on any matter concerning your profile, membership benefits, or training resources.


It only takes a few minutes to claim your 14 days free trial (no card details required) and start enjoying the benefits today.

With no contract and no commitment (cancel at any time), you’ve got everything to gain, and nothing to lose!

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